Shop & Admissions Assistant

About us:

Welcome to the South of England Rare Breeds Centre (RBC), a vibrant and welcoming visitor attraction that draws in over 130,000 visitors each year! Proudly part of the Canterbury Oast Trust, a leading charity in the region, our charming gift shop offers a delightful selection of unique gifts and locally sourced produce. Your purchases not only bring joy but also play a crucial role in supporting our mission of providing exceptional care and support for adults with learning disabilities throughout Kent.

What sets our shop apart is the incredible opportunity it offers to these adults, enabling them to gain valuable training and develop essential retail and customer service skills.

The Role:

We are on the lookout for a spirited and enthusiastic Shop & Admissions Assistant to join our dynamic team! In partnership with our Operations Manager, you’ll help ensure the smooth operation of our Gift Shop and manage Farm Admissions. This is a flexible, casual position that includes weekend work, with competitive pay starting at £12.26 pr hour, alongside a weekend shift allowance of £0.70 per hour. For those aged 18-20, the rate is £10 per hour, while under-18s will earn £7.55 per hour.

Your shifts will be scheduled monthly throughout the year, with additional opportunities during school holiday periods, primarily in Easter, Summer, and Half Term, as well as bank holiday shifts as needed.

Key Responsibilities:

As a Shop & Admissions Assistant, you’ll actively engage in:

• Welcoming guests and managing admissions to the RBC.
• Processing memberships and enhancing customer experiences.
• Interacting with the public and answering inquiries over the phone.
• Preparing the shop for daily opening and closing routines.
• Collaborating with adults with learning disabilities, guiding them as they hone their retail skills.
• Taking on responsibilities on behalf of the Operations Manager during her absence.
• Handling stock deliveries and assisting with parking duties during busy times.

About You:

The ideal candidate for the Shop & Admissions Assistant position will be:

• Experienced in a similar role, bringing valuable insight with them.
• Friendly, engaging, and always ready to lend a hand to team members and visitors alike.
• A team player who thrives in a flexible and reliable environment.
• Resourceful, able to use initiative, and skilled at maintaining composure in a bustling public space.

Please note that all appointments are contingent upon demonstrating the right to work in the UK, passing a basic check with the Disclosure and Barring Service, and providing two satisfactory references.

If you share our values and are excited about being part of our mission, we would love to hear from you! Join us in making a difference!